Can’t open stock file
Moderator: sohfast94
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- Posts: 6
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Can’t open stock file
I’m having a rather strange problem. After I pick the diablo tune and it is validated a screen pops up that reads “Can’t open stock file” with “Press OK to continue” but when I press OK the screen freezes and nothing happens. I already checked and the tuner is completely up to date and the tuner says the car is still stock. Please help.
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Re: Can’t open stock file
Im having the exact same issue
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- Joined: Tue Apr 21, 2020 1:18 am
Re: Can’t open stock file
Have you heard anything from customer support?Dieseldagoat wrote:Im having the exact same issue
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Re: Can’t open stock file
Christianr5 wrote:Have you heard anything from customer support?Dieseldagoat wrote:Im having the exact same issue
Not yet i just got mine last night. I emailed them about it but if you get a fix for it plz let me kno ill lyk if i get mine situated
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Re: Can’t open stock file
Will do.Dieseldagoat wrote:Christianr5 wrote:Have you heard anything from customer support?Dieseldagoat wrote:Im having the exact same issue
Not yet i just got mine last night. I emailed them about it but if you get a fix for it plz let me kno ill lyk if i get mine situated
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Re: Can’t open stock file
Hey I just got my tuner yesterday and I got the same error message as you guys, I’m on hold with tech support now so if I find anything out I’ll let you guys know
UPDATE: So I spoke with tech support after waiting 15 mins on hold, they were able to send and update to tuner through the updater. I downloaded the update, came to the car and everything worked as it should.
UPDATE: So I spoke with tech support after waiting 15 mins on hold, they were able to send and update to tuner through the updater. I downloaded the update, came to the car and everything worked as it should.
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- Posts: 6
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Re: Can’t open stock file
Awesome please do!Trader300Srt8 wrote:Hey I just got my tuner yesterday and I got the same error message as you guys, I’m on hold with tech support now so if I find anything out I’ll let you guys know
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Re: Can’t open stock file
Which number did you call?Trader300Srt8 wrote:Hey I just got my tuner yesterday and I got the same error message as you guys, I’m on hold with tech support now so if I find anything out I’ll let you guys know
UPDATE: So I spoke with tech support after waiting 15 mins on hold, they were able to send and update to tuner through the updater. I downloaded the update, came to the car and everything worked as it should.
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- Posts: 6
- Joined: Tue Apr 21, 2020 1:18 am
Re: Can’t open stock file
UPDATE: Used the number that Trader300Srt8 gave me and eventually got in touch with customer support. They sent me an update the pretty much reset the tuner and it works perfectly now.
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Re: Can’t open stock file
Did the same thanks guysChristianr5 wrote:UPDATE: Used the number that Trader300Srt8 gave me and eventually got in touch with customer support. They sent me an update the pretty much reset the tuner and it works perfectly now.