No one is answering the tech support phone number

ejl2002 · Post by **ejl2002** » Tue Mar 26, 2013 1:32 pm

Need help with a newly purchased used tuner and tried to call tech support. say operator is busy and hangs up.

Please let me know when I can get some help.

Post by **mikel** » Tue Mar 26, 2013 3:26 pm

can I assist you here?

what number are you calling?

Thanks

ejl2002 · Post by **ejl2002** » Tue Mar 26, 2013 3:27 pm

561 908 0040 option 2

Post by **mikel** » Tue Mar 26, 2013 3:30 pm

x1 is for tech support

ejl2002 · Post by **ejl2002** » Tue Mar 26, 2013 3:32 pm

anyway, I need to know how much to unlock a tuner, or what my options are. I got screwed like many others before and believed what the seller said on ebay. Anyway, tuner says last tune is custom, so I can't do anything with it. To light to be a paper weight, and can't get any response from the seller of course.

ejl2002 · Post by **ejl2002** » Tue Mar 26, 2013 3:32 pm

when I called it said option 2, but I will wait for your response here, thats fine.

Post by **mikel** » Tue Mar 26, 2013 3:35 pm

what tool is it, and what is the revision onthe top line of the main menu?

If its a 9r version, it can be unlocked for $129 by filling out the return form under support on our site.

Thanks

ejl2002 · Post by **ejl2002** » Tue Mar 26, 2013 3:40 pm

u7190 Any cheaper options? this is an old tuner.

Post by **mikel** » Tue Mar 26, 2013 3:42 pm

for that tool, you could send it in for the $99 hardware upgrade to be converted to a newer style tool, what vehicle are you looking to use it on?

Thanks

ejl2002 · Post by **ejl2002** » Tue Mar 26, 2013 3:43 pm

v8r05 06 trailblazer ss

ejl2002 · Post by **ejl2002** » Tue Mar 26, 2013 3:44 pm

so it would be a new programmer, or just new hardware and vin unlock?

Post by **mikel** » Tue Mar 26, 2013 3:45 pm

that would be a U7191 then....if so, $129 unlock is the only option.

Thanks

ejl2002 · Post by **ejl2002** » Tue Mar 26, 2013 3:47 pm

When it powers up it says 06 trailblazer ss and 05 gto?

ejl2002 · Post by **ejl2002** » Tue Mar 26, 2013 3:48 pm

and 05 corvette

Post by **mikel** » Tue Mar 26, 2013 3:52 pm

thats a U7191.

No one is answering the tech support phone number

No one is answering the tech support phone number

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