That is an appalling answer Mike. It’s not a cell phone. It’s a tuner that has been Used on my jeep for many years. I actually have a Samsung S7 that works perfectly fine. It’s more than five years old. I really can’t believe your answers and lack of customer service right now. I’m going to consult ...

Wow! I paid $400 for this device. It doesn't seem fair practice to have to pay another $300 for a new device. Do I have another option? Is there not something else I can do to try to fix this issue?

Hi Mike, I'm experiencing issues with my device continuing to freeze up. I spoke with Brian yesterday and he told me to go through the Update agent and that it should solve the problem but it continues to freeze up when trying to restore or write a tune. I have attached the XML file for you. Please ...