After taking the advice of this tread and emailing you, twice, with no joy, and requesting help through your support page here, also with no joy, I called your telephone support number, waited on hold and finally got the help I needed. BTW, I've only been at this for a week, and I first attempted to ...

Okay, since my Trinity did not get registered properly the first time, and no one here is responding to posts, PM's or emails, I attempted to re-register the T-1000. I just received the same email telling me that I have an inTune i2, which I do not. I guess I'm going to have to wait on hold, because ...

I have a new Trinity T-1000. It has never been on a vehicle. When I run your DSDownloader it asks me to register the unit, so when I say yes after enter the information, I get the following message:

An error occurred contacting www.diablosport.com (Connect Error: Invalid port). Are you connected ...

I want to thank Diablo Sport for their excellent technical team. When the 911 file I was sent didn't recover my PCM and tuner, I sent both items into them for repair. I got them back this morning, installed the PCM, and my Challenger now functions as advertised with my custom tune! The entire ...

Since learning I need to purchase special, $4,000 software to use your product, I went back to High Horse Performance, who wrote my original custom tune. It's my understanding they're the best in the business.

Here is what happened. I had HHP modify my custom tune for the Weapon-X, 80KV coils I ...

I now have the I-1000 DCX for my 2014 Challenger R/T after wasting a lot of time and money trying to use an I-1000. After updating the software by running inTune.exe, I connected it to my Challenger, and was notified that the device needed updating, which is what I had just done. What I've done so ...

info.xml I received my I-1000 DCX, and I successfully updated it on my Macintosh using Windows XP in Virtual PC. When I tried to run it in my 2014 Challenger RT the device informed me that it needed updating. I brought it back to my computer and received the error message below when I attempted to ...

If your vehicle is still under warranty, the dealer will fix this problem for you at no charge. The tuner is simply showing you the malfunction, and I found out about it on my car even though I had the wrong tuner. Just be sure your tune is stock when you take it in for service.

Howdy, My dealer sent me the I-1000 instead of the I-1000 DCX for my 2014 Challenger R/T with the 5.7L hemi in it, so I am waiting for my new tuner to arrive. In the meantime, I installed JBA headers and mid-pipes (with cats), and the engine started throwing codes. (I can't read the codes yet, but I ...

Where did mikel go? He was helping me, and now for the last few days, nothing. I tried to call for phone support, and gave up after being put on ignore for 45 minutes. My intune is brand new, and my Challenger has never been programmed with it. How do I get tech support here???

Ive never seen that, can you post a current copy of the info.xml file please?

Okay, here's what has happened so far. The Mac stuff didn't seem to be working, but my Mac also runs Windows, which I just upgraded from 2000 Professional to XP Professional to update my InTune. I ran the inTune.exe ...

mikel wrote:save this to the intune drive to register it.

I did so, and now I get the attached message (error code - 36).

JonDiablosport wrote:for the intune you have to register from the device.

How do I register from the device? I'm on a Mac.