I'd post up the backup file and last tune written from the drive for them to look at in the morning if I were you.

Could a DS customer support tech not load a copy of the saved original backup to the device as the original backup?

Well I'm back with an update. I must have fat-fingered the install and hit "Diablo Tune" instead of "87-Octane". I had taken a log to recheck my cruise LTFT and was checking the custom parameters. I reset them and noticed it said "Installing Diablo Tune". I installed the 87 tune and will re-log. I'm ...

Have you downloaded DataViewer yet? You can't just open/edit the logs.

Go to this Subforum for downloads and instructions.

https://www.diablosport.com/forum/viewforum.php?f=31

Once you have Dataviewer if you have a laptop you can connect your inTune to your vehicle and a laptop with DataViewer ...

I've been told you want 0 KR at WOT. I am seeing up to 6* as well. My plan right now is to try better gas and keep turning WOT timing down till it goes away.

Make sure you are logging Knock Retark (KR), Timing/Spark Advance, and Total Knock Spark Retard along with RPM and throttle position. I am running the 87 tune on my 2012 Silverado 5.3 and I am seeing KR at WOT and can hear the pinging. I've pulled 2* of WOT timing and it's still there. I want to run ...

I disabled the TC and Stabilitrak and I am still seeing the same TKSR/KR (in the 5-7 range). I can hear the pinging from 4700+ RPMs. It sometimes sounds like BB's rattling in the engine bay.

I removed 2 degrees of timing from the WOT/PE spark advance tables (thanks for the suggestion Lew!) in the Intune menu and logged again. I am still seeing up to 6 degrees of TKSR during WOT. The TKSR starts as soon as I go WOT. There is hardly any TKSR when cruising or under light acceleration. My ...

I installed the 87 Octane tune with DOD off and stock TCM settings. The engine is stock except for a GMPP muffler. I ran 06MonteSS's DSLOGREDUX and average LTFT's are between -1 and 0. The program recommended no LTFT adjustments. I did two WOT bursts on a single log that had Total Knock Spark Retard ...

I think the new update has issues. Mine (2012 Silverado 5.3) has locked up both times I tried to use it since I bought it last week. Running the latest firmware and tunes. I was told their engineering folks are looking into it.

Mikel can you check on the status of this? I haven't heard anything with the person I was emailing since Friday.

Yes I was emailing Mike M last week. We did a reset of the device and it did the same thing again on ththe first attempt after the reset.

Bump! Anybody else having this issue. I can't even take a log. It freezes whenever it goes to the "turn key to on screen". No update from Diablo yesterday.

I'd like to start off by saying that I am working with DS customer service (prompt responses, no issues with CS) and I am just looking to see if anybody else is having the same issue that I am.

I purchased an inTune this week, updated it, and installed the 87 canned tune in my '12 Silverado 5.3L ...

I had this same issue happen to me last night on my 2012 Silverado. I submitted an email to CS last night.