Hello Mike, So I searched for those files you mentioned and I didn't see any. So I did a complete re-boot of my laptop. Once it came back online I downloaded DV2 and tried again. I connected he tool to my Jeep, then ignition on, then opened up DV2 and then connected the tool to the laptop. I got a ...

Can you email a copy one of these logs to [email protected]? Please upload the copy off the tool before it's opened with DV2. DV2 saves extra information to the file and we'd like to look at a raw log.

Thanks, we'll look into it

Connect your device to your PC and run the Update Agent program to make sure your device is up to date. There were issues in the past with streaming from the device through DataViewer that have been fixed. If Update Agent has issues, try again tomorrow. I've heard they were having technical issues ...

I see the error. We'll look into it. Thanks!

Try it again now please. Everything should be all set.

There is a conflict with another program using a different version of the dlls on your PC. Download the attached zip file to your PC. Extract the files from the zip and copy them to the folder where DSDownloader.exe is installed. You should be all set.

Try running the ignition updater again now.

Follow the instructions on this page to download and run a Microsoft package update. Let us know if that solves your problem.
https://www.microsoft.com/en-us/downloa ... x?id=26368

Please try running the updater again now. You should be all set.

Try running the updater again. You should be all set.

Traded in my 12 Challenger SRT M6 for a 16 Challenger Hellcat A8. I love what dodge did with the auto. Impressive tuning in that thing. Stock for now, but that will change soon

Try updating the one you posted the info.xml file for now. It should download a calibration update.

Let your tool stay connected to the internet for a couple minutes and try again. The tool has to sync its internal clock up with internet clocks for https connections to the server. It should only take a minute or two.

Try running the updater now. You should get a calibration update.

Try again now