Well the PCM was replaced and following the step instructions and troubleshooting steps provided where of no help. By saying your tool if very solid is a joke, read everything on your forum and other reviews from other sites. I will just eat the cost of the tow and rental as a lesson learned to not ...

Since you no longer want to respond, I will file a complaint with the Department of Consumer Services and have them mediate a resolution between us.

PCM needs to be replaced. Can I return the tuner to you for refund or should I try to return to auto anything? Will I be reimbursed for the tow and rental?

I need my truck and wouldn't be able to wait a few days. I had to schedule everything last night for pickup since I had to be at work and take my kid to school and since I wasn't receiving any replies figured it was a lost cause. Contacting support when all this started, I was told that the support ...

Yes...I haven't received a reply since 2pm yesterday so was hoping someone had a similar issue that could help me out. My truck was towed to the dealership this morning and waiting on what the outcome will be. Will I be reimbursed for the tow and rental? The work done if not covered? Also, how to I ...

Attached is the info.xml

My truck won't start after having issues with touchscreen after trying to apply 91 tune. Support on phone told me to disconnect the tuner and let it go to recovery mode so that it can flash the original tune back. The tuner goes into recovery and status goes to 99% and asks for me to turn key to off ...