06MonteSS wrote:you need to contact them about a return/swap...

This is the most definitive answer I have got yet!
I am very disappointed in your "customer support" It will be very difficult at this point to recommend a Diablo tune product to anyone.

mikel wrote:it should nbot go into recovery when you are in the quick adjust menu.

I agree, yet, it does. ANY time the tire size is adjusted, final outcome is recovery mode.

So this is obviously a malfunctioning unit. lets start the exchange process.. I purchased this from HemiFever.

I just received my inTune i2010, when i connect it to the usb on my computer it pops up an error on the bottom right corner of the screen that says "i2 (G) There's a problem with this drive. Scan the drive now and fix it". I have Windows 10 on my computer.

I can't access any anything to try and ...

It seems to work OK if I do not try to adjust the tire size.
anyway, any time I try to adjust tires, it Fails to Initialize and the Write Fails and then your stuck in Recovery Mode and must start over from scratch.

I need the tire size adjusted AND I do not see Gear Ratio adjustment anywhere.

Is ...

mikel wrote:try doing the tire size by itself from the quick adjust menu.

It fails to initialize and ends up in recovery mode.
Tires size is
295/70/17

Yeah, I'm not really sure what to say about that since I've not known them to make tow tunes for gas jobbers.

Mine has a Tow Tune option as well. And when that tune is loaded, the torque is very impressive. That tune is much different than the other tunes.

I read through this thread again and it helped me remember...
https://forum.diablosport.com/viewtopic.php?f=60&t=58652

I had tried to adjust tire size each time I attempted to load a tune with other adjusted parameters.. The last tune I loaded, I did not adjust tire size and the tune with one ...

Is this the file you wanted?

I currently have loaded a tune and was able to adjust the throttle response parameter.

I am having the same problem.
An unmodified parameter tune loads OK. try to adjust any parameters and it fails.

Hello all,

I just got my i2 tuner and am having a problem with it.

2011 RAM 2500 5.7L

I can load the canned tunes into it, but at no time will it allow me to adjust any parameters. If I try to do that, it tells me
"Failure Initializing. Please make sure the Key is in the Run Position and the ...