I have A INTUNE I1000 WHEN CONNECTED TO LAPTOP IT SAYS Device is unrecognized and there is no intune.exe file to update or anything can someone help me please

my intune i1000 when connected to laptop to update it says device is unrecognized but it says the driver is working fine but it doesn't come up in the system devices I'm missing the dcx tune db and ford tune db I have a 2000 ford mustang gt 4.6 many mods including a push button start can u tell me ...