mikel wrote:you can call in and we can force the new tool to load a stock file to the truck so you can start over if needed.

thank you very much to your support team I actually did that yesterday... You guys were a great help you have a great staff working with you thank you once again... Merry Christmas

mikel wrote:the tool will not read out another tune as a backup...

can you elaborate... How do I get my tool to work?

I have 2005 Dodge Ram 1500 5.7 liter Hemi it has a custom CMR tune on it I just picked up a predator programmer and it will not allow me to back it up to further customize the tune I do not have the factory backup file is there anything that can be done? thanks