I got email today I am sure I up dated it only once after that hooked up to car had all tunes, adjusted and when I hit continue it showed tuner error I'm a newbe to this so bare with me

so I uninstall ignition installer installed again now it says need to hold OK button on tuner to reboot,held button for 15 mins how long does this take? I bought this to turn off MDS I'm starting to think this was a bad investment had no idea it would be all this trouble from advertisement and ...

Following mine is 2009 charger RT same exact issue thinking of uninstall reinstall SN 201040806

I have the same exact issue