You people can't really EXPECT anything from this outfit, can you?

This is the 'company' that says things like "if you think, it might, we think that if you", etc, ad nauseum.

I've given up, it's time to change and sell this thing. These people have your money and couldn't care LESS about you now ...

Huh? I've not a CLUE what that means.

there is a section entitled:

*******************************************************
Torque Management

PLEASE NOTE: Disabling torque management will put greater stress on your drive line.

* TM Abuse Mode time limit:
This is the time in abuse mode as a function of temperature. Turning it off in ...

Monte,
It was not me who said he got the CD. That was the op.
I didn't receive a cd because I got the serial, 9 pin, antiquated cable.

As for you two, Mike and John. I CALLED your 'support line' and was basically laughed at. Great way to instill confidence in your product.

Mike, show me in your ...

John,

I am using serial 9 pin as was supplied, NOT usb adapter.

I finally got it to work by playing, setting to 57k baud.

Thanks,

Jim

I've read that I can 'log' and I understand that.

The PROBLEM is getting that log up to my computer.

Hell,

I HAVE the 9r version number and *I* can't upload logs because the 'tool' won't connect to my computer.

This is absurd.

..

Hang on a minute.

I received this product from a dealer on MONDAY. That was YESTERDAY.

Now it's coming out that 'maybe' I cannot USE this tool for what it was PURCHASED for?

I have, and support, DSLogRedux which I find to be a DANDY piece and I thank you for it. It is of no value to me if I ...

CD? I received NO cd with my 7198 (9r02).

This is now becoming absurd.

I've NO documentation WHATSOEVER telling me how to communicate with my computer. The docs I see on your website do NOT correspond with the predator I have.

Just what hoops do I have to jump through to UPLOAD a log to my ...

Even YOUR software won't recognize the new 7198 I just bought.

Why are we STILL using 9pin serial in 2008?

This just doesn't work.

It's 9r02.

I've followed every 'version' of your instructions I can find.

Nada, zip.

02 Vette. 204029. 9r02.