Mike,
thanks so much for your assistance on here helping to rectify the issue i had with my truck... Also want to give props to your tech support guy Paul.. he was a pleasure to work with on the phone and very helpful... You guys are top notch and you have a customer for life...
thanks again.
Kevin

ok, so i took the truck to the dealer and they were able to do the reflash. thankfully it only cost me one hour labor... how do i go about getting the tuner reset back to original? i plugged into my laptop and seen where i can do a force reset but i need a password from you guys. i can post the key ...

what do you mean by "get it in to recovered"? i had it towed to the dealer this morning.. and talked to the service guy. hopefully they can just reflash it and not have to replace... is my tuner now junk that it wont recognize anything?

try loading a different tune in the truck last night and while it was loading it stopped. wouldnt do the tune. tried to load original back up in and it gave me message that it didnt recognize the vin pcm/tcm. now the truck will not start and i have numerous error codes on my instument panel screen ...