The tuner is headed back i called and a tech logged on to my computer thru internet and could find out so the programmer is headed to be reset but when I get it back what are the steps involved to get started again ,I have the orginal truck files on my computer will I need to drag them back to the ...

tune one truck some minor issues bought additional license to tune nest truck now the programmer is screen is freezed up it should be this diffcult to upgrade serial # 201211252

I have the same downloaded additional license freeze screen

I purchased additional license to tune a gmc 2016 truck and called in to get it done and downloaded the new license and now the i3 tuner will not do anything now just a i3 screen on it