I have been having issues with updating my tuner. It would not update over the weekend now it registers and tells me there are updates but once it starts updating i get an error message. Please see attached. when i try to update through the device it keeps telling me the device does not have enough ...

I am unable to update my I3 platinum. I have seen several that are having the same issue.

I am getting the same message on my I3 platinum. I even tried reinstalling the software and drivers and it did not help

I will try closing the gap. What do you think I should close them too?

Today i got a code P0301 cylinder 1 misfire. It did not put the truck in limp mode but it did limit the amount of power on the engine. I had to remove the tune again and restore backup to get it to go away and the engine run correctly again. I am at the point that this tuner does not work very well ...

Honestly i have not checked because it is always on the highway and it limits my speed and shifting once it goes into wrench mode. i just pull off the highway and pull the tune off and put the truck back to stock for a few days and then put the 87 octane tune and it will run fine. I will run the gas ...

Thanks for the information on the knock sensors. I ran the same tunes on my 2.7 ecoboost for 60k and no problems. Have a 2020 3.5 and it is thrown into wrench mode multiple times more on the 93 tune than 91.

I have seen several tunes that are able to detect the octane rating so you are not having to switch the tune per the octane. Does someone know if we can get a custom tune that will do this? If not i am interested in getting a custom tune made to fix the issues I am having with the 91 and 93 octane ...

I had the same issue a week ago with my I3 platinum and an engineer had to send me an update. Mine still says not able to locate 3 files but the tuner is working.

Can I use the I3 to disable to Auto Start/Stop on 2020 xlt special addition 3.5 ecoboost? I know it does not have active tunes yet but it worked great on my 2017 Ford F 150 2.7 ecoboost and disabled the auto start/stop. If not I will have to use Forescan. Thanks