Never mentioned any sort of case number. It’s been all phone calls with different people. The emails they do send only are simple confirmation ones with my product SN and end with either ‘The Ignition Team’ or ‘Technical Support’.

Hello, would appreciate it if someone could help me actually get my device working. Originally bought it for my 2012 Sierra a couple years back and within a few months of me having the truck I got t boned. Insurance company obviously hauled it off so I had no access to reset it back to stock. I do ...