what procedure are required to return to diablo?

is there a way i can return this within the 30 day period or am i gona have to wait out for who knows how long till it works for my car? you guys been great and i dont want to get rid of this but i need to get something that works now..so is there a solution?

Any Updates?

Okie. progress to sum up issue to this day:
-I initiially attempt to install tuner: went through update pcm, prepare tcm and update tcm.
-But failed on turn key on and off cycle.
-Reader display fail install cycle
-Redo 6 to 7 times
-Though had bad file since update from sd card
-Redid update of ...

data logger still works too. it still doesnt recognize the key cyle or the key on on position.

okei. i will wait. I just remeber. After i did the reset. i still had all the file i put into it such as the crom file and caid update. i dont know if thats what you mean by start from scratch.
Also when i checked for error with a different crom file. i saw the pcm error. i dont know if it affect ...

got it reset throught customer service. but it still didnt do anything
the thing remained the same. maybe you know what i need to fully. how can i contact you mikel? whats your extension?

i updated it with the same file that was on it when i first started the update. it was 9t04a. i thought i had a bad file cause i load it throught a thumb drive directly. it was all the same file but just from the desktop

the car starts and everything. i currently got the battery off the car in hope to discarge the pcm so i can have access to the info. The predator just couldnt read it with the beta crom version for my car. but when i load back the original crom file that was meant for this(ram truck crom) it reads ...

After that i tried to update the calibration and crom file. so it did its thing. For calibration update, the first time it said the memory is full. the second time it worked. Then i tried crom file. The thing did the preparation screen. then when it boot the predator, it hang and the predator did ...

thanks for sending the file mikel. I tried the install today but kept getting a error. It goes through all the pcm ,and tcm. But at the last step when it ask to turn on and off three time, it just said calibration update fail. when i go into more, it said key cycle.

thank you thank you.. i been waiting to use this thing for a week.. looking foward to burning some rubber

but i know it downloads cause when i download last time with a wrong local.drg.. the file downloads.. just not the automatic update

its one of the one that johan send to me. Its the beta version for the grand cherokee. i think yesterday he said my caid is in the update. i just need to update it. but i was unable with the normal process since i keep receiving server error... this is the version u7137-9t04a_export.crom

caid-56044555AL