I was not asked to fill out an RMA form. While programming my truck the module froze and would not recover. I had to send it in in order for them to fix it. Now that I have it back it will not let me get out of test mode or update it online. When i plug it into my truck it fails the OBII test.

HarrisonZ wrote:How did you get it to pass the key test? When mine did that, I could figure out what the last 2 keys were.

Could it possibly be the two buttons that are on the right side of the screen that are vertical?

Im in the same boat. I bought this Trinity about 4 months ago and it hasnt worked right since the day i got it. This is by far the worst tech support i have ever received from a company. I cant get a refund on the p.o.s, cant use it because it wont work right, and cant sell it because i dont want to ...

Still having problems with my Trinity. The tool froze while programming my truck so I had to send it in. Got the Trinity back from you guys and now when I plug it in it says that it is in TEST MODE. The key and touchscreen test pass but OBDII and Analog Fail. When i try to plug the trinity in my ...

Got the Trinity updated but now it will not install back in my truck. Been on the phone all day long on hold and have had problems with the Trinity every since i purchased it. Is there anything I can do to get my money back or try a whole new one? i am really tired of dealing with this thing.

I am having some issues with my Trinity. I updated the latest version v.r06 but when i go to information it still says i am running the v.1r04. Also the plug always comes loose while driving not allowing me to monitor my gauges. I am also pretty sure my gauges are very inaccurate, running 13psi of ...