Just got a new Trinity to replace old one. When I receive it, the screen does not turn on, it stay black, but the side LED shifted from first red till the last green. Right after that, the red LED (the 1st / top) keep blinking but the screen stay off. Is it a defective product? I connect it to USB ...

I updated using the file you sent me and it says:
"Predator u7135 does not support
Calid: 05094680AH
Too, update might be available"
Is that normal or I need other file? what year is your vehicle?

if it is older than09, use 9r12.

06. Do I need the latest update?
Is the update is the problem or ...

I updated using the file you sent me and it says:
"Predator u7135 does not support
Calid: 05094680AH
Too, update might be available"
Is that normal or I need other file?

I have same problem. I just get a used Predator. After I upload u7135-9r23.crom file, it shows the message "Incompatible hardware. (No serial flash found). Contact tech support (561) 908-0040 x1 www.DiabloSport.com"