Mike, there are no diablo COM ports at all. Maybe that is part of the issue. Either way I attached a screen shot of the device manager showing the data for you to see.

Hello Mike, So I searched for those files you mentioned and I didn't see any. So I did a complete re-boot of my laptop. Once it came back online I downloaded DV2 and tried again. I connected he tool to my Jeep, then ignition on, then opened up DV2 and then connected the tool to the laptop. I got a ...

Hey Mike, just wanted to check in with you to see if the dev team came up with anything on that file I sent over. Thanks, Adam.

Hello Mike, I think this is the file you requested. There was another file (nhtsa type) that was created at the same time so let me know if thats the correct one and I will send it over. Thank you again for your help

I will do that ASAP. Does a tool also need to be connected to the vehicle before connecting to the laptop? Or just the tool connecting to the laptop only?

Thank you Mike, let me know how I can help. I can be next to the vehicle w/the T2, and my laptop with a 30 min notice.

The tuner is AJ w/Hemifastperformance in NY. He has already emailed me the file (its a .pcal). What are the steps to export that layout (if thats the correct type of file) to the T2?

Hey Mike, so my tuner wanted me to use DV2 (I think) because he had a different set of "PIDS" per a file he sent. I was instructed to place the file he sent me (08sc.pcal) in the root drive (T:) and directly use the laptop (DV2) to record the files while driving. Is there a way to load this file ...

Do you know of any performance shops in the Denver area that support Diablo software that I could try and see if they can phyisicaly help out?

Okay, thank you for the help.

Just a few thoughts I had.

Does the tool care what software it works with? Could my tool somehow be only able to be paired to DV 1?

Is there any type of minimum operating system on my computer or something there that could be weird causing it to not work or ...

Thanks for the quick reply. Once all is connected I have clicked that blue circle "refresh" button with no change or connection. Just a heads up I did call in for help and talked with support and we went through many test (appx 2 hrs) with unsuccessful results. I was told I would get an email but ...

My tuner wants me to use DV2 for getting more PIDs when data logging. When I open the software then connect tool (Trinity 2 EX) to my Jeep and then to my laptop I only get the alert from my laptop the tool is connected but the software does recognize it nor does the tool go into "remote control ...