CMR_DAT

Now I am getting the "An unsupported operation was attempted" when I try to view the log that I uploaded from the Predator.

I think I figured it out. I was using the wrong version of Data Viewer.

I have a PC7140 Predator that came with a ProCharger kit and I am trying to use the Data Viewer to extract the data from the tool so I can send it to ProCharger to correct the tune. It seems to recognize the tool but when it tries to acquire info from the tool it will get the "Problem detected ...

Update: I wasn't able to find another 6.0L Powerstroke to try this tuner on but I was able to borrow another brand of tuner and that one saved the backup file no problem. What should my next step be? My customer is getting alittle irritated now.

My intentions were to try the Predator on another truck, I just have to find another truck to try it on as we don't work on alot of Powerstrokes. I will let you know how i make out and thanks for the response.

How can I tell this if the customer is positive that he didn't install anything and he claims he bought the truck new?

It doesn't recognize the ignition on. The owner bought it new and it has 12000 miles on it. He had not installed any other programmer or tuner on the truck.

I sold a U7165 to a customer of mine with an 04 Excursion. Upon trying to install a performance tune the tuner cannot save the original backup file. It gets stuck at the "Turn Ignition On" screen. The tuner has been updated to R17. The Cal ID is VXBC9NZ. Also when I try to read the VIN it reads HEX ...