Awesome support to get this sorted out. Sorry I didn't get the name of who helped yesterday.

Thanks again.

Kevin

Called, was on hold for 5 minutes. Assuming you were either busy or on lunch.
Will try again at around 2:45.

Thanks

ok, will call in about 50 minutes when my lunch starts

Any luck?

Any chance this has to do with the fact it's a Canadian Jeep?

thanks

vehicle is running fine. check engine light is on though

here's the info.xml

<?xml version="1.0"?>
-<tool_info>
<main svn="3753" sw_rev="1r01d" full_version="InTune-1r01d 01/11/2012 11:05:00 AM"/>
<registration status="1" sn="CIAU070-1"/>
<restore bc="0" vin="1J8HR78307C579394" id="0"/>
<db ...

Hoping you could help me out. Just got my Intune. Updated via the web.
plugged it in my 2007 Jeep SRT8, asked to update for Jeep. Brought it
back in and did that on the PC. Plugged it back in the Jeep.

Message comes up "Determining vehicle info, please turn ignition to "on" pos'n.
Done. Then new ...