I appreciate the quick response. Whats the average turnaround on something like that?

seriously doubt it

Ok so say I send it in and yall can't fix it. am I expected to pay anything

tried loading the predator onto my 06 lbz seemed to be going good then it said it couldnt load the tune so it was going to reload the stock tune.. that didnt go so well either. After talking to tech support with no luck i had a gm tech try and recover the ecm and he couldnt get the ecm to ...