WOW!!!! is that it? Thanks.

Once again no help from your tech dept just a run around and Once again I fixed it myself.

<?xml version="1.0"?>
-<tool_info> <main svn="4599" sw_rev="1r01i" full_version="InTune-1r01i 05/15/2012 10:38:04 AM"/> <registration status="1" sn="CIB2ZA5-1"/> <restore bc="0" vin="" id="0"/> <db mfr="GM"/> <db mfr="DCX"/> <db mfr="FORD"/> <license tuned="0" avail="1"/> <updates count="0"/> </tool ...

TRIED TO RE UPDATE MAKES NO DIFFERANCE .

I PUT MY 300C BACK TO STOCK TUNE FOR A SERVICE IN THE MEAN TIME I WENT ONLINE AND UPDATED THE TUNER AND WHEN I WENT TO RETUNE THE CAR IT KEEPS COMING UP WITH VIN DATABASE ERROR. I HAVE TRIED OVER AND OVER AND JUST WONT WORK. CAN YOU HELP PLEASE.

You say you have been unable to reproduce this falt but I have a email from vasilliv saying the complete opposite. here is a copy of that email for all to see. From: Vasilliv
Sent: Tuesday, April 10, 2012 11:03 PM
To: Paul
Subject: RE: Web Tech Support for paul anderson - 04-06-2012 16:22:39 You ...

As I said this has been happening for quite some time its an ongoing problem that doesnt seem to be getting fixed. i would ring but as iam in australia I cant afford to be put on hold for hours as others have been on this forum.

Is that it is that all the support and help iam going to get is it? Iam just suposed to sit here for how long a week a month ? This is not something that has just happened, from this forum this has been happening for a long time. I would like it fixed but if iam not going to get anywere then just ...

Still waiting for help since the 3rd is now the 11th and have still got nowere is this what they call service.

HI, IAM HAVING THE SAME PROBLEM CANT SEEM TO GET ANY HELP. FROM THE LOOK OF THIS FORUM I THINK THIS TUNER WAS RELEASED TO EARLY BEFORE THEY HAD WORKED OUT ALL THE BUGS

WHEN AM I GOING TO GET SOME HELP TO FIX THIS PROBLEM

Yes I plug the tuner in I hit tune vehicle then hit write vehicle with the key on, Then hit diablo tune then next menu comes up I hit diablo tune then it says saving pcm, Then it starts to save and then after 2 sec of this it stops and says FAILURE TO READ PCM ORIGINAL BACKUP. I hope iam going to ...

yes I have updated it. the version now is lr0lh

Hi I have a similar problem with my 300c 5.7 . Did you get any answers from diablo on how to fix the problem.

I put the diablo tune on a few months ago no trouble. I just tried the mpg fuel saver tune and then put it back to stock tune no trouble. And today went to load the diablo tune back on and it wont load just keeps coming up with failure to read pcm. battery is fine what can I do.