yes, Diablo Tune is the 93 tune.

I'll keep looking into this....

Cool. Thanks.

Don't even think about using the 93 tune with 91 gas. The Hemis knock like crazy with the right tune, using one with more timing could push it into a range where the computer can't pull enough timing to compensate ...

I finally received my replacement inTune. When I first plugged it in, it detected my car fine (it didnt do a calibration update though? maybe cause it was already done by the previous tuner?) I got to the diablo tunes and selected the 91 Octane tune but I got the same failed to read pcm original ...

Yeah...it did a cal update the very first time I plugged it in. But not after the tool reset.

But I finally got through and spoke to Vas. Went through the procedure to do the Force Calibration Update. It did the cal update just fine...but still when I went write the tune, I got the same error. And ...

Alright. And is there any difference between doing the tool reset and doing a force calibration update? Jon was suggesting trying that and I have access to the car and the tool right now. I've been trying to call for the past 15min and still on hold.

Do you think a forcing a cal update might work?

Oh ok. So what's the process of getting a replacement? Do I have to send it to you guys? Or do I contact the retailer? I got it from TdotPerformance in Canada (Toronto, Ontario)

Nope. It didn't work :( I disconnected the battery for 15min...i made sure all electronics were off...I plugged it in and it detected my car fine. I got to the Diablo Tunes screen...but when I selected the tune....i got the same error "failed to read PCM original backup".

I even updated to the ...

Thanks. I will reset it when I get home and try it on the car. I'll let you know how it goes.

It seems my computer restarted itself overnight which also restarted the intune. So here's the new key to use:

8B5113
5CA349
2DB05B
6262D1
6004F5

bump....as requested

Is it okay for the intune to be powered on for that long?

I'm sorry to hear that. My condolences to your coworker and his family.

I tried calling again today around 5:40pm and was on hold for nearly 30min before I hung up as no one answered and it is long distance for me.

I have also been talking to Jon via TS email as well and he suggested to do a ...

I guess you guys must have gotten busy or something. I stayed on hold until about 6:40pm (when I called at 5:50pm) and no one answered. Your hours of operation are until 6:30pm Mon - Thurs correct?

I also left the inTune plugged into my car at the "force cal update key" page for nearly 2 hours ...

The key I got was:
EBAFA2
F82282
6EE9AC
C5D477
B471D4

But do I have to leave the key in the ON position? Cause I put it back to ACC since I didn't want the battery to drain and I didnt know how long it would take for you to reply.

And I callied you guys at 5:50pm and I've been on hold for the past ...

Sure. I get home from work around 6pm, so I will try and give you guys a call around then. By any chance though, is there a way we can do it over email or through the forum? Maybe email me the steps on how to force the new cal update and I can try it when I get home and let you know if it worked ...

Any luck with the issue?

VIN: 2B3LA73WX7H691659
CalID: 05030377AG

When I got the inTune, I plugged it into my computer first...it did some updates. Then I plugged it into my car and got the "PCM Calibration for (vin) is not supported. Check for calibration update". So I plugged it back into my computer, it did some more ...