ZeroC, what happened when you called Diablo customer support to reset the tool over the phone? Mine "unfroze" when they reset it with a code they gave over the phone. Long term fix would be a full version firmware update. My temp success: http://diablosport.com/forum/viewtopic.php?f=44&t=47180&p ...

***Updated 1st post***

inTune still freezes up once in a while when tuning or data logging. Temporary fix is call DiabloSport & they give code to reset the tool.
I'm good for now, but expect long term fix will be a new firmware version but unknown date when that will be ready.
Customer support Mon ...

I had some similar problems with the tuner freezing or not recognizing a GM vehicle. Diablo helped troubleshoot with different test files for several weeks. Seems to be working as a temporary fix.

viewtopic.php?f=44&t=47180&p=262713#p262713

I had some similar problems with the tuner freezing or not recognizing a GM vehicle. Diablo helped troubleshoot with different test files for several weeks. Seems to be working as a temporary fix.

http://www.diablosport.com/forum/viewto ... 13#p262713

Mike/Garrett sent another update "test" file for the tool operating software....."InTune-1t03ui.itf" So the tune files themselves may not be the problem?

Video of the "odd behavior" but it's working for now....thanks Mike & Garrett & "V".

Problem when freezing up:
http://goo.gl/5WXSlA

Temp fix ...

1) "Hard" reset on the tool, I called on the phone, iNTune booted up connected to the Pontiac. We exchanged the 16 character code the tool generates in "advanced settings" Garrett replied with code to reset.

2) Sync tool w/vehicle it copied the tune file(s) which I sent by email. Mike/Garrett ...

I followed your directions with the new "test" file. Tune---->Write Vehicle. Still freezes up. Won't read OBDII scan codes either (I don't have vehicle errors but it should be communicating and it's not).

As i mentioned other told work fine talking to to Pontiac G8GT.

**Update??**

Mikel, I updated the iNTune with the file you posted, InTune-1t03ug.itf
Same problem this did not fix the problem....:( I confirmed the "test update" is definitely on the iNTune.

I hooked it up to the car and tried menu "Tune Vehicle"--->"Adjustable Parameters"
The tool started to ...

Thanks Monte...I wouldn't have guessed....

Kevo R/T....You're looking for an iNTune i1000? Send me an email [email protected]
I have some info that is worth your time. I tried sending a private message on this forum but it's not working hung up in outbox.

ZeroC...I understand the frustration....I've got a similar problem since the Dec update tool firmware "InTune-1r03t.itf"
Diablo is working to help my issue....same update file posted "InTune-1t03ug.itf"

Re: iNTune Freezes Tune or Datalog - Connected Pontiac G8 GT
http://diablosport.com/forum ...

MikeL, thanks for the reply from you and talking it through with tech support "Vas" over the phone. I was advised it's a known issue your team is working a software/firmware update for the iNTune tool.

Good to know you keep factory stock tune copies remotely that can be pushed to the iNTune. So the ...

Who in Tech Support should I talk to? I've emailed all of these folks but it looks like they don't work at Diablo Sport anymore.....bounce back "address doesn't exist."

[email protected]
[email protected]
[email protected]
[email protected]

>>>29 Mar Update Below<<< Temp fix, call DiabloSport reset tool. Waiting new firmware update long term solution.

I have a problem with my iNTune "freezing up." Big problem because I can't return the Pontiac G8 back to stock factory tune to go to the dealership.

iNTune starts o.k., it works to ...

**UPDATE**

I followed the two steps that Garrett (tech support) told me by email. IAW my last post above.
Success! "Clear all updates", reconnecting to the vehicle--->disconnect--->reconnect to Internet (PC). Message now is "This inTune is up to date."

Thanks!