Solved ... when I filled in lowercase !?!

Solved ... when I filled in lowercase !?!

Hello
I have the same problem. I can't register me to have the update file.
I'm connected on internet and my firewall is off.
Help me please.
Thanks

Hello
I just receive my new trinity in France but i can't use it !
When i try to register, my computer tell me that i'm not connected on internet or i have a firewall.
But i'm connected and my firewall is off !
What can i do to register my trinity because if it's not register i can't update my dodge ...

You're not sure?
Even with the P / N provided and N°. Vin for example above ?

Guys again any info on export model support? even for 2011's as one of friends was inquiring about it for his truck.
that's right !! how about the 11's ram export model support ??
I also need to know about that please !
here is the calibration P/N : 68059130AE and the VIN is 1D7RV1GT7BS606679 if ...