For the record Mike stepped up and my situation was handled very professionally the very next day. Thank you Mike.

:evil:

I am in California and we are 3 hours behind you in Florida. I initiated a call this morning because I was programming my 2012 Dodge Charger SRT and the Trinity showed and ERROR. It will not even load the original back-up and the car is dead in the garage. I told the Tech Mike this morning ...