hi Mike,
is there anything else I can try? my truck has been down for nearly a week now.
disconnecting the battery (for 1, 10 and 30 minutes) did not change anything.
the tuner has a recovery error even when plugged into a computer with the USB cord. thinks its plugged into a car and then give ...

I did disconnect the battery, no change. still would not load the backup (or give any other option but to restore backup).
I included a pic of the screens I see

Vehicle 2011 Ram 1500 , 5.7 hemi

I recently updated my intune DCX to the newest revision (tuner shows1r04j)
When I installed the 91octane tune in my truck it showed it was completed, afterwards my truck would not run (starts, revs up and dies).
I plugged the tuner back in and it showed "the last ...