Update: close thread fixed. I called in and talked to a support agent. They had me unplug it a restart the process, it took about 3 mins to update after that. Not saying if yours it taking a long time unplug, but after like 6 hours maybe.

Ok so it's been about 12 hours, and nothing has changed, the updater still shows full red bar and don't unplug it's updating, pretty sure something isn't right. Should I unplug it and start over or what should I do, I have attached a photo of what the handheld looks like and screen, I started tis ...

I plugged my intune into my computer to upload a tune , and it ran the update and started update. Was like ok cool went and did some things came back hour later still updating. Checked back again and still updating after 2 hours 20 mins. I don't want to unhook it , I just find this to be abnormally ...

Final Update Fixed. Alright, I am gonna post this so if anyone searches may give them an idea before they send their unit back. I had changed my battery over a few weeks ago, apparently changing over to a side fitting AGM battery when I had moved the wires, the body earth wire got pulled and was ...

Edit: Ok I got a new cable and it didn't work in my car in any fashion. So as a control I plugged it into my girlfriends car to see if it would code read, and it linked up and read codes. So I am getting I may of a bad obd2 connector or some sort of electrical issue, will try to use another scan ...

alright I will go and do that, thanks.

I just went and checked it, and no when I turn key on it stays the same way as write at the determining, then said unable to determine, then showed last one, and that info was all correct.

Yeah it's on for sure, and 2003 dodge neon srt4, xml is on the first post.

So, this issue started a couple days ago, and I am not sure if my cable went bad or what the deal is. I did some data logging a week or so ago, after putting a new tune in, everything was fine. I got an updated tune from my tuner 2 days ago, I went out to the car plugged everything in went to write ...

I have exact same issue. Hoping for a answer to what to do, I made sure all my drivers were up to date, and dataviewer is the same verison. Doesn't work for me either.