i didn't say anything about auto-update. i said its not even showing up in finder or anything. and i have used a PC and its doing the same thing. its not finding any added devices. and i apologize for the attitude but i was seeing other posts being replied to and there was 12 views on this and not ...

Really none of you wanna help. Fuck this customer service!!!!!!

i just got one for my f350 diesel. i plugged it into my truck and it says it needs to do a PCM update. I try to connect it to my macbook and nothing shows up in finder anywhere. Can some one please help me figure this issue out I really wanna get this working