"This tool is not licensed for use with this vehicle"

Predator support for Ford diesel vehicles

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nymn003
Posts: 7
Joined: Thu Sep 20, 2012 2:26 pm

"This tool is not licensed for use with this vehicle"

Post by nymn003 »

I just got my 99 f350 7.3 with a predator serial: 9007218 part:u7170 version: v.9r04( i think, my screen is scratch to hell and hard to read). I was having some issues with the truck and I was thinking it might be the tune so I set it back to stock. well it didn't help it actually ran worse. I tried to re install the tune and it said "This tool is not licensed for use with this vehicle" am i installing it wrong? or did I mess something up? first time using a Diablo
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mikel
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Re: "This tool is not licensed for use with this vehicle"

Post by mikel »

did you try it in another vehicle at any point?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

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nymn003
Posts: 7
Joined: Thu Sep 20, 2012 2:26 pm

Re: "This tool is not licensed for use with this vehicle"

Post by nymn003 »

Nope. I literally tried to reinstall it in the same truck an hour after putting it back to stock
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mikel
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Re: "This tool is not licensed for use with this vehicle"

Post by mikel »

options/show last tune written, what does it say?


Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
nymn003
Posts: 7
Joined: Thu Sep 20, 2012 2:26 pm

Re: "This tool is not licensed for use with this vehicle"

Post by nymn003 »

Original backup then I hit continue
Calid:Mx
Vin:
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mikel
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Re: "This tool is not licensed for use with this vehicle"

Post by mikel »

please give us a call tomorrow with the tool powered up and we'll reset it for you.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
nymn003
Posts: 7
Joined: Thu Sep 20, 2012 2:26 pm

Re: "This tool is not licensed for use with this vehicle"

Post by nymn003 »

What info will I need when I call?
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mikel
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Re: "This tool is not licensed for use with this vehicle"

Post by mikel »

just tell them Mike L told you to call to reset the tool ;)
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
nymn003
Posts: 7
Joined: Thu Sep 20, 2012 2:26 pm

Re: "This tool is not licensed for use with this vehicle"

Post by nymn003 »

Ok reset my tool with no problem. Thanks guys. Next question can or how do I change my tire size on it? Sorry if this a dumb question. Lol
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mikel
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Re: "This tool is not licensed for use with this vehicle"

Post by mikel »

No can do.... :(

The 7.3 models do not support tire size changes, as thats done through the ABS module...
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
nymn003
Posts: 7
Joined: Thu Sep 20, 2012 2:26 pm

Re: "This tool is not licensed for use with this vehicle"

Post by nymn003 »

Ok I'm dumb but does that mean the truck can't be adjusted for tire size or just not with this tuner? Sorry
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mikel
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Re: "This tool is not licensed for use with this vehicle"

Post by mikel »

right, the U7170 has no ability to modify the tire size on a 7.3

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
nymn003
Posts: 7
Joined: Thu Sep 20, 2012 2:26 pm

Re: "This tool is not licensed for use with this vehicle"

Post by nymn003 »

Ok truck ran great drove around for about an hour and then let the truck sit(off) for about 2 hours an I just went to get in the truck I started, ran for like 10 sec then stalled out. Then it won't start up at all just crank.... Anything with the tune or probably somthing else with the truck????
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mikel
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Re: "This tool is not licensed for use with this vehicle"

Post by mikel »

the tune cant change, so...it is 99% something with the truck itself.

Any codes?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
Svt03lightning
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Joined: Mon Jan 06, 2014 8:01 pm

Re: "This tool is not licensed for use with this vehicle"

Post by Svt03lightning »

Im having the same problem ive been in the line for and hour now.. How i reset it??
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