ALREADY REPLACED ECM N NOW ITS DONE IT AGAIN!! DEAD N WATER!
Moderator: mikel
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Re: ALREADY REPLACED ECM N NOW ITS DONE IT AGAIN!! DEAD N WA
yes here is the tracking # 9114901123086466899353 i went to USPS.com n checked it. ive still got the email n such i received from yall too.
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Re: ALREADY REPLACED ECM N NOW ITS DONE IT AGAIN!! DEAD N WA
tracking number is 9114901123086466899353 i used USPS.com also i still have email that i was sent with the info to send it to if needed.
- mikel
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- Location: DiabloSport World Headquarters
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Re: ALREADY REPLACED ECM N NOW ITS DONE IT AGAIN!! DEAD N WA
ok, and you sent the tool and the PCM?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
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- Posts: 25
- Joined: Tue Dec 24, 2013 3:52 pm
Re: ALREADY REPLACED ECM N NOW ITS DONE IT AGAIN!! DEAD N WA
yes both in same box ... wrapped em n packed em in the box so they wouldnt raddle n such
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Re: ALREADY REPLACED ECM N NOW ITS DONE IT AGAIN!! DEAD N WA
DiabloSport
ATTN RMA #19298
1845 SW4th Ave Suite A15
Delray Beach, Fl 33444
this is address i was told to send to. also printed out the email like it said n put it inside box too
ATTN RMA #19298
1845 SW4th Ave Suite A15
Delray Beach, Fl 33444
this is address i was told to send to. also printed out the email like it said n put it inside box too
- mikel
- Posts: 57794
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Re: ALREADY REPLACED ECM N NOW ITS DONE IT AGAIN!! DEAD N WA
I gave our shipping dept the tracking info, and here is their response to me:
Far as all our records over here we have not received this RMA. It says delivered on 5-31 which was a Saturday….We have had mail since then so even if the mailman left it in the box they would have gave it to us by now.
Unfortunately, we have not seen it.
Far as all our records over here we have not received this RMA. It says delivered on 5-31 which was a Saturday….We have had mail since then so even if the mailman left it in the box they would have gave it to us by now.
Unfortunately, we have not seen it.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
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- Posts: 25
- Joined: Tue Dec 24, 2013 3:52 pm
Re: ALREADY REPLACED ECM N NOW ITS DONE IT AGAIN!! DEAD N WA
well hell so what do i need to do ? im kinda lost here. did i send it to the right address or did i mess up somewhere. im not liking the idea that my stuff is floating around out there somewhere....
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Re: ALREADY REPLACED ECM N NOW ITS DONE IT AGAIN!! DEAD N WA
do you need a copy of the email that i received ?
- mikel
- Posts: 57794
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: ALREADY REPLACED ECM N NOW ITS DONE IT AGAIN!! DEAD N WA
this is why we avoid USPS, it can be tough to deal with issues like this, Id try calling someone.
They say they delivered it saturday, but we were not here saturday...
They say they delivered it saturday, but we were not here saturday...
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
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- Posts: 25
- Joined: Tue Dec 24, 2013 3:52 pm
Re: ALREADY REPLACED ECM N NOW ITS DONE IT AGAIN!! DEAD N WA
ok i just hung up with my local usps. they said really not much they can do if it showing that it was delivered and all. they said to find out more from yall . can you maybe check with yalls local post office and see if they have it or sent it back or something? im sorry this is becoming a ordeal. i just want to get my truck up back n going
- mikel
- Posts: 57794
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: ALREADY REPLACED ECM N NOW ITS DONE IT AGAIN!! DEAD N WA
we found it, got it
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
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- Posts: 25
- Joined: Tue Dec 24, 2013 3:52 pm
Re: ALREADY REPLACED ECM N NOW ITS DONE IT AGAIN!! DEAD N WA
Thank God ! I was starting to freak out lol so when should I be expecting it back and everything working?
- mikel
- Posts: 57794
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
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Re: ALREADY REPLACED ECM N NOW ITS DONE IT AGAIN!! DEAD N WA
all good, fixed, leaving today heading your way.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
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- Posts: 25
- Joined: Tue Dec 24, 2013 3:52 pm
Re: ALREADY REPLACED ECM N NOW ITS DONE IT AGAIN!! DEAD N WA
freakin awesome MIKE !!! thank you so much!!! ill let ya knoew how everything turns out
- mikel
- Posts: 57794
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: ALREADY REPLACED ECM N NOW ITS DONE IT AGAIN!! DEAD N WA
no problem man, it was sort of a comedy of errors, with no comedy involved
If you ever need to ship something again, use fed ex or UPS
If you ever need to ship something again, use fed ex or UPS
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com