windows 8 problems

Questions and comments specific to the DiabloSport Downloader application.

Moderator: mikel

Post Reply
HemiRat
Posts: 2
Joined: Fri Jun 19, 2015 9:16 pm

windows 8 problems

Post by HemiRat »

Im trying to extract my stock back up tune from my trinity to the computer but as soon as it gets to the second dowload for the pcm i get a error message. The error reads

there was a failure retrieving the multi-ECU backup from tool. The error report was 'do not support this controlller ID'

Has anyone have this problem before? Or have any idead what this issue is.
User avatar
mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: windows 8 problems

Post by mikel »

what version of dsdl, what revision on the tool, what vehcle, etc?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
HemiRat
Posts: 2
Joined: Fri Jun 19, 2015 9:16 pm

Re: windows 8 problems

Post by HemiRat »

The tool is on a 2005 dodge ram 1500 hemi, my computer has dsdl 2.2.2.7 on it and i latest downloads. I recent got a second computer aswell with windows 7 but im still having the same problem with both windows 7 and 8
16auatte
Posts: 3
Joined: Tue Oct 18, 2016 7:34 pm

Re: windows 8 problems

Post by 16auatte »

also having this problem hellp please
User avatar
mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: windows 8 problems

Post by mikel »

install the current dsdl here please:

http://installers.diablosport.com/softw ... .3.1.0.exe

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
Post Reply