DCX Update issues on Windows 10

Questions and comments specific to the DiabloSport Downloader application.

Moderator: mikel

Post Reply
mjalstad
Posts: 103
Joined: Mon Jan 26, 2009 11:27 pm

DCX Update issues on Windows 10

Post by mjalstad »

Last week I updated to Windows 10, I had an old version of DSDownloader but since it kept working, I didn't want to rock the boat. However, when trying the DCX updater, I ran into problems with an error saying that it couldn't connect to the Diablosport server. So after reading the forums I figured I better update DSDownloader. I downloaded the version from the Diablosport Downloads page (2.2.2.11) but still got the update notification on startup, I ignored it and tried the DCX update again and once again got the error about not being able to reach the Diablosport server. So then I restarted DSDownloader and when the update notification popped up, I chose to update it through the program which updated it to 2.3.1.0, which allowed the DCX update to start up but now I'm getting an error saying the calibration is not supported by the calibration update server. I've never seen this issue come up before, please help me! Thank you!
Attachments
Diablosport Error.jpg
Diablosport Error.jpg (86.61 KiB) Viewed 17161 times
mjalstad
Posts: 103
Joined: Mon Jan 26, 2009 11:27 pm

Re: DCX Update issues on Windows 10

Post by mjalstad »

Hey guys, I was hoping for a reply today. I just wanted to make sure somebody was working on this. Thank you!
mjalstad
Posts: 103
Joined: Mon Jan 26, 2009 11:27 pm

Re: DCX Update issues on Windows 10

Post by mjalstad »

Hello? Help please
User avatar
mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: DCX Update issues on Windows 10

Post by mikel »

save the attached file here:
C:\Program Files\DiabloSport\DSDownloader

then open dsdl and click the calibration updater button and it should work as needed.
Attachments
local.drg
(476.32 KiB) Downloaded 775 times
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
mjalstad
Posts: 103
Joined: Mon Jan 26, 2009 11:27 pm

Re: DCX Update issues on Windows 10

Post by mjalstad »

Now I got a new error :(
Attachments
Diablosport Error - 2.jpg
Diablosport Error - 2.jpg (95.95 KiB) Viewed 17049 times
mjalstad
Posts: 103
Joined: Mon Jan 26, 2009 11:27 pm

Re: DCX Update issues on Windows 10

Post by mjalstad »

And yes, the tool's firmware is up to date and running 9r30
User avatar
mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: DCX Update issues on Windows 10

Post by mikel »

delete the local file and let dsdl try it again, the server is fixed now.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
mjalstad
Posts: 103
Joined: Mon Jan 26, 2009 11:27 pm

Re: DCX Update issues on Windows 10

Post by mjalstad »

I tried again this morning but now the calibration updater doesn't pop up for me. Is this going to work as it is? I sold this to a customer online and had them send it back to me to do the calibration update so they wouldn't have to deal with it. If I send it back to them are they going to just have the calibration error come up again when they try to program their vehicle and then have to run the calibration updater on DSDL again?
User avatar
mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: DCX Update issues on Windows 10

Post by mikel »

if the button does not appear for you the flag is no longer set, did you update the tool?

It will have to be plugged back into the vehicle to set the flag again.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
Post Reply