Unable to get backup tune off Predator (U7134) and on to PC

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loxmith
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Joined: Sat Mar 07, 2009 10:32 am

Unable to get backup tune off Predator (U7134) and on to PC

Post by loxmith »

Like the title says, I tried to get the original back-up tune from my son's Predator last night (I believe it is the U7134 - Neon SRT4). DSdownloader worked fine, connected to the Predator(s) fine, but every time I tried to get the tune off of the Predator, it would initialize, then after a minute of so, stop and go back to the home screen, and say something about an error and no tune saved. I even tried to get the tune off my Predator(same model - different unit), and it did the same thing. I just recently got a new computer (Windows 7) and installed the DSDownloader, and it seemed to download fine and seems to be working fine, other than this. Is there something else I need to do to be able to get the tunes off of the Predator(s), and backed up to my new CPU?


Jason
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mikel
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Re: Unable to get backup tune off Predator (U7134) and on to

Post by mikel »

sounds liek the tool is not holding a backup, whats it say for options/show last tune written?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
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loxmith
Posts: 11
Joined: Sat Mar 07, 2009 10:32 am

Re: Unable to get backup tune off Predator (U7134) and on to

Post by loxmith »

Last Tune; Here is what the Predator says...

Image


Here is what happens when I plug in the Predator, and try to retrieve the tune...

Image

Here is what it says when it jumps back...

Image






I know you said it something sounds like the Predator is not storing the tune, but it is the same with both my Predator, and my son's Predator. ( 2 different units )
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mikel
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Re: Unable to get backup tune off Predator (U7134) and on to

Post by mikel »

same cable?
Id start there...
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
loxmith
Posts: 11
Joined: Sat Mar 07, 2009 10:32 am

Re: Unable to get backup tune off Predator (U7134) and on to

Post by loxmith »

Thanks, I will try a new cable, and post the results.
loxmith
Posts: 11
Joined: Sat Mar 07, 2009 10:32 am

Re: Unable to get backup tune off Predator (U7134) and on to

Post by loxmith »

Posting results as I promised. Tried a different cable, still got the same results. So I had a friend download and install DS Downloader on his computer, and tried it. Everything worked fine. Obviously the issue seems to be with the download on my computer.
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mikel
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Re: Unable to get backup tune off Predator (U7134) and on to

Post by mikel »

weird...maybe a bad usb port on your pc>?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
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