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Trinity- internal update

Post your Cummins related Trinity questions here.

Moderator: mikel

Post Tue Jun 05, 2012 9:40 am

Posts: 1
2007 Dodge 5.9 4X4.
The sticker is faded out.

My trinity is saying "internal update installed, needs reboot. Unplug briefly and restart."

I unplugged it for 5 min and it has the same screen from above on it. I had just changed it to the towing program, which I have done a few times before. I still need to change the stack for my power puck. What do I need to do now if it will not reboot?

Also, I dont have a windows based PC, mine is a MAC.

Rockape652

Post Tue Jun 05, 2012 9:47 am

Posts: 55714
Location: DiabloSport World Headquarters

please fill out the rma request and send the tool in and we;'ll fix it up.

Thanks
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Wed May 29, 2013 12:28 am

Posts: 9
so do we have to pay for you guys to fix this interal update problem?

Post Wed May 29, 2013 11:21 am

Posts: 55714
Location: DiabloSport World Headquarters

not generally, no.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Wed May 29, 2013 1:00 pm

Posts: 9
what if i dont have my receipt?

Post Sat Apr 12, 2014 1:17 am

Posts: 2
Found this post via search.

Mine just did the same thing. Almost 2 years old.




:blowup:
2007 Jeep JK
2012 Caravan


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