trinity won communicate with ecm

Post questions about your Trinity in your GM diesel applications here.

Moderator: mikel

duramaxbs
Posts: 9
Joined: Sun Nov 22, 2015 11:55 am

trinity won communicate with ecm

Post by duramaxbs »

Bought this Turner and it keeps saying can't communicate with the ecm ? What could be the issue I called and talked to the tech support but he tells me I must have a electrical problem in my truck :evil:
duramaxbs
Posts: 9
Joined: Sun Nov 22, 2015 11:55 am

Re: trinity won communicate with ecm

Post by duramaxbs »

Diablo where are you ?
User avatar
mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: trinity won communicate with ecm

Post by mikel »

what truck?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
duramaxbs
Posts: 9
Joined: Sun Nov 22, 2015 11:55 am

Re: trinity won communicate with ecm

Post by duramaxbs »

2005 gmc duramax has the lly motor
User avatar
mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: trinity won communicate with ecm

Post by mikel »

what does it show for options/show info, part?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
duramaxbs
Posts: 9
Joined: Sun Nov 22, 2015 11:55 am

Re: trinity won communicate with ecm

Post by duramaxbs »

Serial. 6jr09cf-1
Part. Gm_can_diesel
Version. V.1r08
Hardware. Trinity
Bus. Can
Born. 03/02/2011. 19970
Bus test. Not done
Saved . Calid
User avatar
mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: trinity won communicate with ecm

Post by mikel »

1, it needs to be updated.
2. The wrong vehicle has been selected, options/change vehicle type and select the correct year, etc.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
duramaxbs
Posts: 9
Joined: Sun Nov 22, 2015 11:55 am

Re: trinity won communicate with ecm

Post by duramaxbs »

When I go in to change the vechile it won't even offer the gmc 2500 hd duramax, what update do I need and where do I get it
User avatar
mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: trinity won communicate with ecm

Post by mikel »

the current dsdownloader software should update the tool automatically if it is registered when connected on a PC.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
duramaxbs
Posts: 9
Joined: Sun Nov 22, 2015 11:55 am

Re: trinity won communicate with ecm

Post by duramaxbs »

I can't select my truck
duramaxbs
Posts: 9
Joined: Sun Nov 22, 2015 11:55 am

Re: trinity won communicate with ecm

Post by duramaxbs »

$828 for this programmer and it's this hard to get installed
User avatar
mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: trinity won communicate with ecm

Post by mikel »

Trinity retails for $599...and if you purchased it new, on that software revision, I apologize but its been sitting on a shelf for about 4 years, maybe more, so it will need a little extra updating to get it going, but nothing too difficult.

WHat happens when you try to select your vehicle?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
duramaxbs
Posts: 9
Joined: Sun Nov 22, 2015 11:55 am

Re: trinity won communicate with ecm

Post by duramaxbs »

$828 for me here in Canada and there is no gmc under 2005 section so I tried to do the update but my laptop won't pick up the programmer ? What version am I looking for?
User avatar
mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: trinity won communicate with ecm

Post by mikel »

the dsdownloader will update it automatically.
If its not finding the tool, install the driver here:
https://www.diablosport.com/download/so ... er_2.4.exe

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
duramaxbs
Posts: 9
Joined: Sun Nov 22, 2015 11:55 am

Re: trinity won communicate with ecm

Post by duramaxbs »

3 computers with the 2.4 downloaded and it still won't pick up the tool , totally disgusted
Post Reply