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vin database error

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Post Tue Jul 31, 2012 8:02 pm

Posts: 18
trying to tune car and I get (vin database error) and then it goes back to main screen. did I loose my stock tune? how can I fix this?
Intunei1000
2010 Challenger rt5.7 auto

Post Wed Aug 01, 2012 9:55 am

Posts: 55016
Location: DiabloSport World Headquarters

gotta let it finish updating, connect it to a PC, let the intune.exe run, and it will update for about 30 minutes...

Thanks
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Wed Aug 01, 2012 3:51 pm

Posts: 18
i did that twice and left it plugged in for aleast 30 min..the 3rd time it said failed because its not registered.

Post Wed Aug 01, 2012 4:00 pm

Posts: 55016
Location: DiabloSport World Headquarters

please grab the info.xml file from the intune drive and post it here or email it to support@diablosport.com and we'll register it for you.

Thanks
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Wed Aug 01, 2012 4:05 pm

Posts: 18
<?xml version="1.0"?>
-<tool_info> <main svn="4599" sw_rev="1r01i" full_version="InTune-1r01i 05/15/2012 10:38:04 AM"/> <registration status="0" sn="CIE0SA7-1"/> <restore bc="0" vin="" id="0"/> <db mfr="GM"/> <db mfr="DCX"/> <db mfr="FORD"/> <license tuned="0" avail="1"/> <updates count="3"/> </tool_info>

Post Wed Aug 01, 2012 4:06 pm

Posts: 18
is this t ?

Post Wed Aug 01, 2012 4:11 pm

Posts: 55016
Location: DiabloSport World Headquarters

thats the contents of the file.
I need the file itself please...
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Wed Aug 01, 2012 4:17 pm

Posts: 18
wont let me copy and paste ...could you tell me how

Post Wed Aug 01, 2012 4:27 pm

Posts: 55016
Location: DiabloSport World Headquarters

you can use the attach file button at the bottom of this page, or simply attach the file to an email and send it over.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Wed Aug 01, 2012 4:39 pm

Posts: 18
ok ,i just emailed it over. could you let me know when i can start to download ...thanks

Post Wed Aug 01, 2012 5:03 pm

Posts: 55016
Location: DiabloSport World Headquarters

sent it to you a while ago....
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Wed Aug 01, 2012 9:45 pm

Posts: 18
ok ...all is good! thanks B


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