I1000 freezing

[Gizmo02]

Hello All,

Like many others my I1000 freezes when trying to restore car to its original tune.

I opened a trouble ticket with Diablosport yesterday but have not heard anything back. Does anyone know how long it takes them to respond or have any ideas on how to correct the issue?

The tuner has been updated to most current firmware.

Thanks!

[mikel]

Please post the current info.xml file from the intune drive.

[Gizmo02]

Hi Mike.

The current XML file is below.

<?xml version="1.0" encoding="ISO-8859-1"?>
<tool_info>
<main svn="9115" sw_rev="1r04j" full_version="InTune-1r04j 03/14/2016 10:51:37 AM"/>
<registration status="0" sn="J29877B-4"/>
<cal_id PCM="12208322, 09357819, 09359044, 16264214, 16264334, 16264629, 09373527, 09359161"/>
<restore id="0" bc="2" vin="2GCEK19T211196886"/>
<system_db vin="1r01g" dtc="1r01a" info="1r01b"/>
<db pid="1r01b" tune="1r01f" mfr="DCX"/>
<db pid="1r01b" tune="1r02h" mfr="FORD"/>
<db pid="1r01a" tune="1r02u" mfr="GM"/>
<license tuned="1" avail="1">
<tuned vin="2GCEK19T211196886"/>
</license>
<updates count="6"/>
<oem tool_oem="DIABLO"/>
<reg reg="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"/>
</tool_info>

[mikel]

we'll need to reset it to fix it.
Please attach the backup from the tool then we can proceed to reset.

[Gizmo02]

Hi Mike

Attached is the backup

[Gizmo02]

Mike,

Please let me know what the next steps are.

Thanks

[mikel]

please give us a call with the tool powered up so we can reset it, 561-908-0040 x4


Thanks

[Gizmo02]

please give us a call with the tool powered up so we can reset it, 561-908-0040 x4


Thanks

I called in and spoke to Rich. Emailed him the requested files after resetting the I1000. Just waiting for him to email back what I need to do next to restore to stock.

Thanks