Unexpected error

[PJB4x4]

When trying to adjust parameters on my 2011 Sierra I get this error message. It doesn't go away after doing the error log thing.

I can read and clear DTC's just fine and have been able to change parameters in the past (I've had this tuner for almost 100k miles).

What is the issue?

[mikel]

is it a specific parameter, or any parameter?

[PJB4x4]

is it a specific parameter, or any parameter?

Just getting into the adjusting section it gives the error. Can't even adjust anything like I used to be able to

[mikel]

can you please post the current info.xml file from the i2 drive so we can check this out?

[PJB4x4]

can you please post the current info.xml file from the i2 drive so we can check this out?

how do I do that? I can't remember exactly how

[mikel]

just realized we are in the i1000 section, is this an older i1000?

the file is on the drive called intune when connected to a pc.

[PJB4x4]

I bought it around 2012.
I can try connecting it later, need to find the box with the cable

[PJB4x4]

2015, I was wrong with the year.

I get these errors when plugged into my computer.

[PJB4x4]

<?xml version="1.0"?>

-<tool_info>

<main svn="7842" sw_rev="1r04d" full_version="InTune-1r04d 08/15/2014 12:04:06 PM"/>

<registration status="1" sn="K916WB3-7"/>

<cal_id CM2="20791915, 20823356, 20808547" CM1="24256125, 24258793, 24258799, 24257358" PCM="12639835, 12637644, 12640535, 12625892, 12620683, 12636563, 12631612, 12639957"/>

<restore bc="6" vin="1GTR2VE39BZ406133" id="0"/>

<system_db vin="1r01e" dtc="1r01a" info="1r01b"/>

<db pid="1r01b" tune="1r01e" mfr="DCX"/>

<db pid="1r01b" tune="missing" mfr="FORD"/>

<db pid="1r01a" tune="missing" mfr="GM"/>


-<license tuned="1" avail="1">

<tuned vin="1GTR2VE39BZ406133"/>

</license>

<updates count="3"/>

<oem tool_oem="DIABLO"/>

<reg reg="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"/>

</tool_info>

[mikel]

device needs to be updated.

[PJB4x4]

device needs to be updated.

how do I do that? I'm pretty sure I never had to do it before.

It comes up with error when checking for updates and closes the intune program on my desktop computer

[mikel]

sorry, its a bug we re working on currently.

[PJB4x4]

sorry, its a bug we re working on currently.

ok so my device isn't junk in that case?

[mikel]

its fixed, should be able to update now.

[PJB4x4]

its fixed, should be able to update now.

I just tried, same errors