Vehicle not supported but ignition failing to update

Post any issues or questions regarding the inTune auto updater application, or any PC related issues here.
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rvdmerwe001
Posts: 5
Joined: Thu Apr 20, 2017 4:46 pm

Vehicle not supported but ignition failing to update

Post by rvdmerwe001 »

Hi. Please assist. I have two licenses on the I2. The I2 does not recognize a 2015 Jeep Wrangler Rubicon but does recognize a 2016 Jeep Wrangler Rubicon. When running Ignition it sees 4 updates, but fails to update due to a "Attempted to read 2 files, but they were not found" error.
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06MonteSS
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Re: Vehicle not supported but ignition failing to update

Post by 06MonteSS »

did you also purchase the unlocked PCM's you need for those vehicles? If you didn't buy the unlocked PCM, then you won't be able to tune them at all...
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rvdmerwe001
Posts: 5
Joined: Thu Apr 20, 2017 4:46 pm

Re: Vehicle not supported but ignition failing to update

Post by rvdmerwe001 »

No, I'm just changing the Tyre sizes not doing any tunes. It allowed me to change Tyre sizes on the 2016 vehicle without the PCM but not on the 2015 vehicle
rvdmerwe001
Posts: 5
Joined: Thu Apr 20, 2017 4:46 pm

Re: Vehicle not supported but ignition failing to update

Post by rvdmerwe001 »

I have connected the device to the vehicle multiple times and then ran Ignition to update. Without fail Ignition starts to download 4 files, then installs one .drg file after which it tries to reads the backups and fails.

The Diablo can still read and update the tyre sizes on the 2016 vehicle but still cannot recognize the 2015 vehicle.
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CSX321
Posts: 1
Joined: Sat Apr 22, 2017 4:41 pm

Re: Vehicle not supported but ignition failing to update

Post by CSX321 »

I'm having a similar problem. Ignition always tells me an update is available, but it doesn't seem to be installing correctly or something.
rvdmerwe001
Posts: 5
Joined: Thu Apr 20, 2017 4:46 pm

Re: Vehicle not supported but ignition failing to update

Post by rvdmerwe001 »

Does anyone have any suggestions yet for this issue?
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mikel
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Re: Vehicle not supported but ignition failing to update

Post by mikel »

the attempt top read is not significant, the device should be up toi date, please post the info.xml file as well as the exact issue you are having.
if trying to do tire size and it tells you the vehice needs an update you cant proceed without a modified pcm.


Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
rvdmerwe001
Posts: 5
Joined: Thu Apr 20, 2017 4:46 pm

Re: Vehicle not supported but ignition failing to update

Post by rvdmerwe001 »

Hi Mike. The support desk managed to resolve the issue. The updates was not functioning properly. They mailed me the update file for the new vehicle and the system subsequently updated correctly, recognized the vehicle and enabled me to make the required changes.
kraked
Posts: 3
Joined: Wed Jan 03, 2018 11:33 am

Re: Vehicle not supported but ignition failing to update

Post by kraked »

Got same problem, Just got my intune3 today, updated tool, and went to tune.. everything goes well, but now engine wont start. When i plug device to car it says vehicle not supported.. How do i get it stock again??


When loading Ignition updater it shows up Image


info.xml
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