Firmware can not be replaced

[RAM_Andy]

Hi @ all,

I can't update my device.
No tuning ist possible.

diabolo-Error.jpg (3.17 MiB) Viewed 8955 times

[mikel]

load this to the intune drive then let it import it then run the update again.

[RAM_Andy]

load this to the intune drive then let it import it then run the update again.

Thx, the file is on. I'll try it tomorrow.

[RAM_Andy]

load this to the intune drive then let it import it then run the update again.

Hello mike,

currently I only can find these 2 files on the inTune.

inTune-files.JPG (17.23 KiB) Viewed 8940 times

Where ist the file you sent me? Is it hidden?
It still wants an update.
Tried to put the sent file on the device again. It tells me it currently cannot be replaced.

[06MonteSS]

yeah, that file he sent you will not show up to where you can see it man... you import that file he gave you, into the intune.. once the intune has imported that file and is back at the main menu, then do like he said, and run the Updater again to update your intune.

[RAM_Andy]

yeah, that file he sent you will not show up to where you can see it man... you import that file he gave you, into the intune.. once the intune has imported that file and is back at the main menu, then do like he said, and run the Updater again to update your intune.

Sorry guy's this is not working.

The device is ending in telling me always like post #1
and then "update failed".

What can I do?

And this came right now:

diabolo-uncaught-exeptions.JPG (67.61 KiB) Viewed 8930 times

[mikel]

post the current info.xml file from the device please.

[RAM_Andy]

post the current info.xml file from the device please.

info.xml

(1.76 KiB) Downloaded 470 times

[mikel]

the device is up to date at this point.

[RAM_Andy]

the device is up to date at this point.

But why is it always asking for an update?

[mikel]

its a bug in ignition, we are looking into it.

[RAM_Andy]

its a bug in ignition, we are looking into it.

Any news?
Otherwise would a reset of the device help?

20180821_101040.jpg (3.19 MiB) Viewed 8877 times

[mikel]

i thought it was updated, what is it you still need assistance with exactly?

[RAM_Andy]

i thought it was updated, what is it you still need assistance with exactly?

Yes it is updated, but in the car it still is asking for an update.

[mikel]

i thought it was updated, what is it you still need assistance with exactly?

Yes it is updated, but in the car it still is asking for an update.

did you run the updater again?
if so please post the current info.xml file.