Board index inTune i-1000 Technical Discussion Mac/Non Windows based issues Initial use/update

Initial use/update

For inTune users who prefer to not use Windows, we'll help you out in your own section.
Post Sat Jan 09, 2016 7:26 pm

Posts: 5
I purchased an i2030 for my 2014 Sierra. I plugged the unit into my MacBook and looked for updates and got a loading screen on the tuner that lasted for over 2 hours. My daughter accidentally unplugged the cable from the tuner so I started the process over again but am getting a different screen on the tuner. It just has the Diablo emblem on the tuner and the computer says that the updates have been downloaded to the device. It's been like this for over 3 hours. What should I do?

Post Mon Jan 11, 2016 12:09 pm

Posts: 56270
Location: DiabloSport World Headquarters

does the tool ever boot back to the home screen?
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
M-F 8:00 AM to 5:00 PM EST

Post Mon Jan 11, 2016 5:20 pm

Posts: 5
No it does not. I spoke with your rep on the phone today and also got an email saying that the tuner need to be sent in for repair.

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