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inTune regristration/update issues

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Post Tue Mar 08, 2016 5:16 pm

Posts: 3
I purchased the i-1000 in like Jan of 2014 and registered it once i received it. Did the updates and attached it to my truck. I never updated it after that. I just recently released it from that truck and purchased a new one (2015 Silverado). When I plug it into the MAC to download/drag and drop the new updates to the inTune after it restarts it has the message cannot be updated until it is registered. Any help would be greatly appreciated. Thank you for your time and help with this.

Post Wed Mar 09, 2016 11:25 am
garrett User avatar
Site Admin

Posts: 742
please post the info.xml file from the intune drive, and we'll create the registration file for you. Thanks.
Image

Post Sat Mar 12, 2016 8:41 am

Posts: 14
I have the same issue......

Post Wed Mar 16, 2016 5:11 pm

Posts: 14
So........ :blowup:

Post Thu Mar 17, 2016 12:46 pm

Posts: 55377
Location: DiabloSport World Headquarters

gto3764 wrote:
So........ :blowup:

the answer Garret provided above still applies here :)

Please post the info file.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Thu Mar 17, 2016 6:49 pm

Posts: 14
See attached.
Attachments
info.xml
As requested.
(2.54 KiB) Downloaded 505 times

Post Fri Mar 18, 2016 9:18 am

Posts: 55377
Location: DiabloSport World Headquarters

gto3764 wrote:
See attached.

emai sent.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Fri Mar 18, 2016 9:25 pm

Posts: 14
Thanks Mike. Worked!!

Post Thu Mar 24, 2016 5:47 pm

Posts: 1
Same issue. See attached.
Attachments
info.xml
(1.97 KiB) Downloaded 485 times

Post Tue Apr 05, 2016 9:56 pm

Posts: 1
Same problems, Thanks!
Attachments
info.xml
(2.48 KiB) Downloaded 455 times

Post Fri May 13, 2016 11:39 pm

Posts: 4
I started having the same issue after updating from 1r03w to 1r04b. I still have 8 more updates before the device is current.
Attachments
info.xml
(1.07 KiB) Downloaded 463 times

Post Wed Jun 22, 2016 2:42 pm

Posts: 1
I'm a new user and experiencing the same thing on my Mac. Every time I try to run the update the app crashes and I have to unplug the USB and reconnect it. Can you send me a registration file?

Post Wed Jun 22, 2016 3:37 pm

Posts: 55377
Location: DiabloSport World Headquarters

you can all use this one.
Attachments
_registration.itf
(387 Bytes) Downloaded 491 times
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Wed Jun 29, 2016 5:00 pm

Posts: 1
I've got a intune 2 for my jeep srt8, I run a Mac and I received a custom tune today via email drag and drop it in to my tune file but nothing comes up on my intune 2 so can't load the tune up to the Jeep

Post Thu Jun 30, 2016 12:53 pm

Posts: 55377
Location: DiabloSport World Headquarters

dont put it in a folder, just in the root of the i2 drive.
Then eject it from the mac, let it reboot and copy it in again and it should import from there.
or, do it on a PC and it will import on the first try ;)
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

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