Custom tuning is not currently supported?
Moderator: sohfast94
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- Posts: 4
- Joined: Thu Apr 23, 2020 7:39 pm
Custom tuning is not currently supported?
I had a I-1000 before with a custom tune for my cam. I broke the screen on it and decided I would upgrade to the i3 loaded info on it sent to tuner to have my file updated to work on the i3. But when I try to load the tune it states “Custom tuning is not currently supported by this diablosport i3” when I first hooked it to the truck it had a option in the menu for custom tunes. I updated it via WiFi and thru my laptop but still gives this message. What did I do wrong?
- mikel
- Posts: 57793
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Custom tuning is not currently supported?
where are you located?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
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- Posts: 4
- Joined: Thu Apr 23, 2020 7:39 pm
Re: Custom tuning is not currently supported?
I’m in USA in Delaware
- mikel
- Posts: 57793
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Custom tuning is not currently supported?
give me the device serial number and i will set up a conversion.
Thanks
Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
-
- Posts: 4
- Joined: Thu Apr 23, 2020 7:39 pm
Re: Custom tuning is not currently supported?
Oh okay thank its X00011300 201305317 did I get sent a California model? Or did I somehow update it to a California one?
- mikel
- Posts: 57793
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Custom tuning is not currently supported?
yes, cali model, update it 2x in a row then it will convert to a platinum.
Thanks
Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
-
- Posts: 4
- Joined: Thu Apr 23, 2020 7:39 pm
Re: Custom tuning is not currently supported?
Okay cool I’ll try that thanks appreciate it.