I bought the pcm and tuner package from you about a year ago for a 2019 ram 1500, 5.7l. I since have traded the 2019 for a 2021 ram 1500, 5.7l, both are non etorque. I called a couple weeks ago about what i needed to do to use on the 2021 and was told I needed a rma and it would be $100 to reflash the pcm I bought from you. Your systems were down at the time so the person could not do anything.
I called again today and was told it would be $200 to have it done, this is for the pcm I bought from you. What is the correct process?
Reflash pcm I bought from you
Moderator: sohfast94
- mikel
- Posts: 57766
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Reflash pcm I bought from you
If the pcm is already unlocked by us, its $100. Give us a call and remind them its already unlocked and they'll set it up.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
-
- Posts: 29
- Joined: Tue Oct 27, 2015 10:47 am
Re: Reflash pcm I bought from you
Well after sending the pcm in to have it re vin I was notified that a 2019 pcm will not work in a 2021. Next problem, I had taken the i3 and connected to the 2021 original pcm and obtained vehicle info to apply to the revined pcm. Since that is not possible now do I need to delete the vehicle info on the i3 before I can use it on a different vehicle?
If you understand what I am asking.
If you understand what I am asking.
- mikel
- Posts: 57766
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Reflash pcm I bought from you
sorry for the delay. I set up a reset. Update the device one time to reset it and it will be good to go.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
-
- Posts: 29
- Joined: Tue Oct 27, 2015 10:47 am
Re: Reflash pcm I bought from you
Thank you
-
- Posts: 29
- Joined: Tue Oct 27, 2015 10:47 am
Re: Reflash pcm I bought from you
Next question, will the pulsar that I ran on my 2021 ram 1500 5.7 work with my 2022 ram 1500 5.7?
- mikel
- Posts: 57766
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Reflash pcm I bought from you
Yes, it willlarrygaither wrote: ↑Thu Dec 30, 2021 1:45 pm Next question, will the pulsar that I ran on my 2021 ram 1500 5.7 work with my 2022 ram 1500 5.7?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
-
- Posts: 29
- Joined: Tue Oct 27, 2015 10:47 am
Re: Reflash pcm I bought from you
Thanks, will you also post when you can unlock the 2022 1500 5.7 pcm.
- mikel
- Posts: 57766
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Reflash pcm I bought from you
Yes, we'll make some noise there for sure.
Some 22 Rams are apparently using the new GPC5 pcm which we will not have support for right off the bat.
Its identified by 2 connectors on the end of the pcm.
Some 22 Rams are apparently using the new GPC5 pcm which we will not have support for right off the bat.
Its identified by 2 connectors on the end of the pcm.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com