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i3 Update Agent Error

Post here with any questions you have regarding theuse of the i2 on supported Ford applications.

Moderator: sohfast94

Post Sun Feb 10, 2019 11:17 am

Posts: 49
While trying to update my i3 with the Update Agent, it successfully downloaded 4/11, 5/11, 6/11, 7/11 and when downloading 8/11 it stopped and indicated " unable to read data from transport connection: an existing connection was forcibly closed by the remote host.
-> an existing connection was forcibly closed by the remote host

UPDATE:
I used the wifi to try and update the i3, it downloaded all the updates and installed them successfully. Connected to the Update Agent and it reported my i3 is up to date. So I believe it is the Update Agent that is not working properly?
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Post Mon Feb 11, 2019 8:56 am

Posts: 54456
Location: DiabloSport World Headquarters

thanks, well check this out.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Sat Feb 16, 2019 11:41 am

Posts: 49
mikel wrote:
thanks, well check this out.


Mike did they find anything out why the update agent wouldn't complete the update?

Post Fri Feb 22, 2019 12:59 pm

Posts: 54456
Location: DiabloSport World Headquarters

Havent hear dback, have you tried it again since?

The tool is working fine correct?
In all honesty, if thats the case, theres no need to update ;)
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Sun Mar 24, 2019 11:26 pm

Posts: 1
Location: Fairbanks, Alaska
Crappy answer Mikel. I experienced the same problem. If the i3 Platinum is up to date, then why isn't the update "sticking"? My i3 wants to update each time as well.

I am brand new to tuning, so perhaps I am missing something.
2000 F350 Crew Cab
7.3L Power Stroke

Post Wed Mar 27, 2019 7:56 am

Posts: 54456
Location: DiabloSport World Headquarters

thats a bug, where it keeps delivering the same update. It is something our team is looking into.
if you update it once and it says its done, then its done, no need to relaunch the software and do it again, its just reloading the same files.


Thanks
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST


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