Updated dataviewer, can't read logs anymore RESOLVED

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WildHorse
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Updated dataviewer, can't read logs anymore RESOLVED

Post by WildHorse »

Went to check some logs, before I could do that, dataviewer updated and now I get this. Any ideas what's happening? This is with the i2. Thanks.
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Last edited by WildHorse on Tue Sep 29, 2020 1:02 pm, edited 1 time in total.
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mikel
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Re: Updated dataviewer, can't read logs anymore

Post by mikel »

looks like the installer was setting it up wrong, please try this:

The diags.dbe database file was getting placed in directly in the "C:\Program Files(x86)" folder instead of the "C:\Program Files(x86)\DiabloSport\DataViewer" If the user just copies that file into the correct folder everything will work fine.
Mike Litsch
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561-908-0040
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WildHorse
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Re: Updated dataviewer, can't read logs anymore

Post by WildHorse »

mikel wrote:looks like the installer was setting it up wrong, please try this:

The diags.dbe database file was getting placed in directly in the "C:\Program Files(x86)" folder instead of the "C:\Program Files(x86)\DiabloSport\DataViewer" If the user just copies that file into the correct folder everything will work fine.
Thank you Sir. That worked. But now problem #2. Though maybe the updates weren't compatible with the old logs so went to do a new data log to see if that would work, and the i2 won't log at all. Everything is '0' and IAT shows -40. The i2 was also updated at the same time by the way. I'm at a loss again on WTF is going on here. Worked just peachy before. Didn't wanna try loading a different tune to see if that would work. An ideas ? Thanks.
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mikel
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Re: Updated dataviewer, can't read logs anymore

Post by mikel »

please update to resolve the logging issue on the device.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
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WildHorse
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Joined: Mon Dec 18, 2017 6:40 pm
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Re: Updated dataviewer, can't read logs anymore

Post by WildHorse »

mikel wrote:please update to resolve the logging issue on the device.
Bingo. Thank you Sir.
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