Did i2 upgrade fail?

legacybg555 · Post by **legacybg555** » Wed Jun 23, 2021 2:16 am

I connected i2 to a Windows PC and updated it by i2 updater and ignition.

The update seems to be successful, but the Database information is missing. Is this normal?
See attached before and after Database Information description.

If it is abnormal, please tell me how to fix it.
In the current state, pressing the Application Information button freezes the i2 itself.

Post by **mikel** » Thu Jun 24, 2021 11:01 am

please post the info.xml file from the i2 drive.

legacybg555 · Post by **legacybg555** » Thu Jun 24, 2021 1:29 pm

See attached info.xml. Please check and advise.

Post by **mikel** » Fri Jun 25, 2021 10:06 am

sorry, just realized you were using the old i23 updater.
Please install the update agent software form our website and use that, i2 updater hasn't been used for some time now.

https://fusionupdate.com/ignition/power ... taller.exe

legacybg555 · Post by **legacybg555** » Mon Jun 28, 2021 3:40 am

thank you. Try retrying with this updater.

legacybg555 · Post by **legacybg555** » Tue Jun 29, 2021 7:27 pm

It seems that the update was successful.
Thank you

Post by **mikel** » Thu Jul 01, 2021 12:08 pm

good to go

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